Keeping you in control
From the Lexmark Web Portal, view any output device on the network, download reports, enter and view meter reads, or request a service call. Order supplies and contact your Lexmark representatives from a single interface.
Various levels of security give help desk personnel broad access to most Web Portal functions, while end-users have more limited access and may only order supplies for the output devices in their workgroup. Regardless of the security level and point of access, the multilingual Web Portal interface provides every global user consistent and timely information in order to make fact based decisions.
Organize the data on the Web Portal to suit specific business needs. For example, search for a device by asset tag, location, or browse through a reporting hierarchy reflecting your company's structure. Each device is listed with comprehensive information such as the model, identification number, and physical address.
The Web Portal also gives you access to Lexmark's unique product expertise, organized in the Knowledge Base: an entire library of detailed specifications, answers to common questions, and how-to instructions are at your fingertips.
Check the device status, troubleshoot problems, and even allow authorised personnel the ability to change control settings. The Web Portal provides detailed summaries showing the exact status of your fleet. You'll also be able to find up to date information on asset retirement and acquisition, billing, changes in device status, and usage metrics such as the number of pages printed at any location on the network.
The Web Portal gives you and your employees a single, secure point of access for comprehensive information about your device portfolio and keeps you connected to Lexmark's broad base of knowledge and expertise.
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